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RS Beds | Effective 29 September 2026
Luxury Fibre (Yorkshire) Ltd trading as RS Beds is responsible for personal information collected through rsbeds.com and orders placed with us. Contact us by telephone on +44 7946 813216 or by post at Unit 8, Providence Works, Rouse Mill Lane, Batley, WF17 5QB about this notice or a data protection request.
We may collect your name, contact and delivery details, order and transaction records, account details, customer service messages, and technical information about your use of the website. Payment providers process card or finance information under their own notices; we normally receive payment status and transaction references rather than full card details.
We use contact, order and delivery details to take payment, fulfil orders, arrange delivery, deal with returns and provide support because this is necessary for our contract with you. We keep transaction and accounting records to meet legal obligations. We may use limited records to prevent fraud, secure the website and improve service where our legitimate interests apply, balanced against your rights. We send electronic marketing only where consent or a lawful customer exception applies, and you can opt out at any time. Optional analytics and advertising technologies require the consent described in our Cookie Policy.
We share information only as needed with our ecommerce platform, hosting and IT providers, payment providers including Klarna if you choose it, delivery and assembly partners, professional advisers and authorities where required. Klarna may use information for its own payment, identity and credit assessments under its privacy notice; read the information shown in its checkout flow. We do not sell personal information.
Some technology providers may process information outside the UK. Where that happens, we use an applicable legal transfer mechanism and appropriate safeguards. The precise providers and locations should be checked against the live website configuration.
We retain order, payment and tax records for the period needed to meet accounting and legal requirements, normally up to six years after the relevant financial year, and keep other records only as long as needed for their purpose. We restrict access and use appropriate technical and organisational safeguards. Exact retention periods may vary if a dispute or legal duty requires longer.
You may request access, correction, erasure, restriction, portability or object to certain processing, and withdraw consent where consent is our basis. Some rights have legal limits. Contact us using the details above. You may complain to the Information Commissioner’s Office at ico.org.uk if you are unhappy with our handling of your data.
Our products and website are intended for adult purchasers. We may update this notice when our practices change; the current version will be published on the website.
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